Effective immediately for all new orders we will have a smaller radius of meeting spots. We’re dangerously close to our backlog goal and spending hours in the evening consumes too much time.
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Got some additions here. Gasp! Other holster makers! Big market, small world. Lots of good people out there, check them out.
Good discussion here: http://pistol-forum.com/showthread.php?9787-Dark-Star-Gear-AIWB-(Casual-Carry)
A distinction I would like to make is that the clip-on/casual carry holster is a straight drop IWB. I hate the trend of calling a foldover/taco holster that is vertical an AIWB holster. This particular holster happens to work for most people in the appendix position but differs from my AIWB with a built up wedge.
The clip doesn’t quite work well with my wedge, yet. With the wedge comes more rollover, or the feeling of, which is why I extend the small auto AIWB’s to approximately G19 length. The straight drop clip-on holster does however work quite well in the appendix position. Keeping the holster thin and using a secure attachment avoids the need for extra length to prevent the rollover. With all things it is a compromise and if something doesn’t work just speak up and I’ll do my best to get ya squared away.
We are working on rolling out a few attachments for this new product. Hoping to have some images up by the first week of August and if you follow us on many of the forums there are some sneak peaks out now. Hole spacing, holster shell refinements, and some other minor hardware details are still being sorted out but overall the product is great and we are pleased with the results we are seeing.
So things have been rough trying to expand models to meet the demands of our small customer base. It is working out but 6 months behind where we wanted to be. We have certainly disappointed quite a few people along the way and are doing what we can to chip away. Right now we have a few October (2013) orders and some from November lagging behind. That said, most of those orders are pressed and close to completion.
We also started to take some pics to update the website. Most people use Facebook and then email the order. This works well but it has been a long time since the website has been updated. Getting there now, here are a few of the pics to show our belt wrap sheath, OWB, WML OWB, and clip-on J-frame.
Got a few things that should be on the site somewhere.
Warranty/Returns/Exchanges: If the course of action involves a refund please allow 7-10 days for us to get the refund to you. Based on our payment processing and any potential issues this should be sufficient time to handle them.
Payments: Payment for items is not required until we are close to shipping. This means, for normal orders, the work has generally started or will be soon. For custom work this means any materials have been ordered and are on hand or we are starting it. A majority of our work will be stuff that we will not be stuck with should someone back out. Our lead times are growing and that happens as volume increases. No one should be without their money for too long if they don’t wish to be. Payment for items can be made at the time of order, respecting our refund policy.